Shipping policy

 

Please allow Saint James 1-2 business days to process your order, in addition to the shipping method selected at checkout. If for some reason, the item you have selected is unavailable, you will be notified via email.

 

We offer shipping to the USA with the following services:

- Standard (3-10 days depending on your location) – FREE for all orders. No code is necessary. It is automatically applied at checkout for all orders!

- 2 Day Air

 

Saint James is not liable for incidents that may happen to your package after it leaves our facility. You can choose to insure your package against damages, loss, or theft by adding the ROUTE service fees at checkout. The fee is calculated based on your order value. If you need to initiate a claim about your package, follow the steps below:

- watch the short instructions video here, and/or

- start your claim at https://claims.route.com/ 

 

Once your order has shipped, you will receive a shipping confirmation email enclosed with a clickable link that allows you to track the progress of your order to your delivery address. Saint James is not liable for incidents that may happen to your package after it leaves our facility. You can choose to insure your package at checkout with Route. 

Please note, Saint James Online purchases can only be made by residents of the U.S., with a U.S.-issued debit/credit card, for delivery to a U.S. address. Purchases may not be shipped to P.O. boxes.

 

Saint James Boutique does not ship outside of the US at the moment.

- For delivery in Canada, please visit our re-seller Boutique Jourdain to place your order.

- For delivery in France, please visit https://fr.saint-jamesshop.us/ to place your order.

- For delivery in the UK, please visit https://uk.saint-jamesshop.us/ to place your order.

- For delivery in Spain, please visit https://es.saint-jamesshop.us/ to place your order.

- For delivery in any other country in the EU, please visit https://eu.saint-james.com/ to place your order.